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Frequently asked questions

Frequently Asked Questions

LuxBerri offers a versatile fleet of high-end vehicles to suit different preferences and travel requirements. Here's a summary of the categories available:

  • Business Class:
  • Perfect for corporate travelers or individuals seeking comfort and efficiency, our business-class vehicles combine style, functionality, and a smooth ride. These cars are equipped with modern features for a professional and comfortable experience.
  • Business Class VAN/SUV:
  • Ideal for small groups, families, or travelers needing extra space, these vehicles provide a balance of luxury and practicality. With spacious interiors and enhanced comfort, they are well-suited for group travel or journeys with additional luggage.
  • Luxury Class:
  • For those looking for the ultimate in elegance and exclusivity, our luxury-class vehicles offer premium interiors, top-notch amenities, and an unmatched travel experience. These vehicles are perfect for special occasions or travelers who want to indulge in unparalleled comfort.

Each vehicle in our fleet is carefully maintained to ensure a high standard of cleanliness, reliability, and safety. LuxBerri ensures a first-class experience in every category.

For more details or assistance in selecting the best vehicle for your journey, feel free to reach out or visit our website.

Yes, you will receive the contact details of your chauffeur to ensure smooth communication. This information will be sent to you via email and SMS approximately one hour before your scheduled pickup time.

The message will include:

  • The chauffeur's name.
  • Their phone number.
  • Any additional meeting point details, if necessary.

This allows you to connect with your chauffeur directly, making your experience seamless and stress-free. If you have any issues or questions, our customer service team is always available to assist.

To book an hourly hire booking for a few consecutive days with Lux Berri, A New Class Of Luxury Limo Service, please provide all the necessary information (journey date, pickup and drop-off points, number of passengers, luggage details, etc.) at booking@luxberri.com or contact us on WhatsApp at +33629305761.


How to Get from Orly Airport to Disneyland Paris?


Make your trip from Orly Airport to Disneyland Paris hassle-free with LuxBerri:

• Direct Rides: Our private service takes you straight to Disneyland without delays.

• Luxury Cars: Travel in style in premium vehicles suitable for families or groups.

• Reliable Drivers: English-speaking professionals ensure clear communication.


Book today at LuxBerri.com for a seamless journey to Disneyland Paris.

At LuxBerri, we understand that travel plans can encounter delays. Here's how long our chauffeurs will wait for you:

  • Airport Pickups:
  • Your chauffeur will monitor your flight for delays and wait for up to 60 minutes after your flight lands. This allows ample time for you to clear customs and collect your luggage.
  • Train Station Pickups:
  • For pickups at train stations, the chauffeur will wait for up to 30 minutes after your train’s scheduled arrival.
  • Other Locations:
  • For hotel or city pickups, the chauffeur will wait for 15 minutes from the scheduled pickup time.

If you anticipate a longer delay, please inform our team in advance so we can adjust accordingly. Additional waiting time beyond these limits may incur extra charges, depending on the duration.

For questions or assistance, feel free to contact our customer support team anytime.


Yes, LuxBerri allows you to make stops during your city-to-city transfer for added convenience. Here’s how it works:


  • Pre-Scheduled Stops:
  • When booking your ride, you can request additional stops by providing the locations and estimated durations. This helps us plan your journey efficiently.
  • Last-Minute Stops:
  • If you need to make an unplanned stop during your ride, simply inform your chauffeur. They will accommodate your request if time and route conditions permit.
  • Charges for Stops:
  • Stops lasting under 15 minutes are typically included in your booking. For longer stops or multiple detours, additional charges may apply based on the duration and distance.
  • Flexibility and Comfort:
  • Whether you need a quick break, a meal, or wish to visit a specific location, our service ensures flexibility and comfort for your journey.

Feel free to contact our support team to discuss your specific needs or to make arrangements for your city-to-city ride.

Yes, all LuxBerri chauffeurs are fluent in English to ensure clear and effective communication with our clients. This helps provide a seamless and comfortable experience for international travelers.

Our chauffeurs are trained to:

  • Assist with any questions or requests in English.
  • Offer a professional and friendly service.
  • Ensure you feel at ease throughout your journey.

If you have any specific language preferences or additional requirements, please let us know during the booking process. We strive to make your travel experience as smooth as possible.

How to get from Charles de Gaulle Airport to downtown Paris ?


Simplify your travel from Charles de Gaulle Airport to the heart of Paris with our private car service:

• Booking Process: Make your reservation online, enter your details, and receive confirmation with driver contact information.

• Pick-Up Service: Meet your driver, who will monitor your flight’s arrival and assist you with luggage.

• Smooth Journey: Enjoy a direct ride to your destination in a high-end vehicle. The trip typically takes 45 minutes to 1 hour.

• Our Advantage: Fixed rates, skilled English-speaking drivers, and around-the-clock availability.


Reserve your ride now for a comfortable arrival in Paris.



How to Get from Orly Airport to Downtown Paris?


Reaching downtown Paris from Orly Airport is effortless with our private transfer service:

• Convenience: Enjoy door-to-door transportation in a comfortable, luxury car.

• Personalized Service: Tailor the trip to your schedule and needs.

• Professional Drivers: Our team provides reliable service with flight monitoring for on-time pickups.


Visit LuxBerri.com to book your Orly to Paris transfer today.


 How to get from Charles de Gaulle Airport to Disneyland ?


Traveling to Disneyland Paris from Charles de Gaulle Airport is easy with Paris Private Driver. Follow these steps for a seamless experience:

• Booking: Reserve your ride through our website by providing flight and destination details. A confirmation email with driver information and meeting instructions will follow.

• Airport Pickup: Our driver will track your flight, greet you in the arrivals hall with your name, and assist with luggage.

• The Ride: Relax in a modern, luxurious vehicle. The journey takes about 35–40 minutes.

• Why Us? We offer fixed prices, professional English-speaking drivers, and 24/7 availability to meet all your needs.


Book your private transfer today for a stress-free start to your Disneyland adventure.

 


How to Get from Beauvais Airport to Downtown Paris?


Choose LuxBerri for your journey from Beauvais Airport to Paris:

• Seamless Transfers: Skip crowded shuttles and public transport with our direct service.

• Comfortable Rides: Our fleet of premium vehicles ensures a relaxing trip.

• Flight Tracking: Your driver will be ready when you land, even with delays.


Book your hassle-free transfer now at LuxBerri.com.

How to Book a Private Driver in Paris?



Hiring a private driver in Paris is simple with LuxBerri:

• Step 1: Visit LuxBerri.com and select your preferred service.

• Step 2: Enter your travel details and special requests.

• Step 3: Confirm your booking and receive all necessary information.


Why Choose Us?

• English-speaking, professional drivers.

• Luxury cars tailored to your comfort.

• Flexible services for hourly or full-day needs.


Book your private driver today for an exceptional Paris experience.

How to Get from Beauvais Airport to Disneyland Paris?


Enjoy a smooth trip from Beauvais Airport to Disneyland Paris with our premium private car service:

• Stress-Free Travel: Direct rides tailored to your schedule.

• Premium Fleet: Spacious vehicles for families and groups.

• Expert Drivers: English-speaking professionals ensure your comfort and safety.


Start your Disney adventure in comfort—book your transfer today at LuxBerri.com.


Book your Beauvais Airport to Disneyland Paris private transfer today with LuxBerri and start your Disney adventure in style and comfort!

How to Get from Paris to Disneyland Paris?


Travel from Paris to Disneyland with ease using our private service:

• Door-to-Door Convenience: Direct transportation from your location to Disneyland.

• Luxury Vehicles: Comfortable, high-end options for individuals or groups.

• Flexible Timing: Schedule pickups at your preferred time.


Plan your journey now with LuxBerri for an unforgettable Disney experience.


Book your Paris to Disneyland Private transfer with LuxBerri and make your trip magical from the very start!

At LuxBerri, we prioritise flexibility and customer satisfaction. Here’s what you need to know about our cancellation policy and how to cancel your ride:

  • Cancellation Policy:
  • Cancellations made 2 hours or more before the scheduled pickup time are eligible for a full refund.
  • For cancellations made less than 24 hours before the ride, a cancellation fee may apply, depending on the terms of your booking.
  • How to Cancel Your Ride:
  • Via Email: Contact our customer service team by sending an email with your booking details, including the reservation number, date, and time.
  • By Phone: Call our support line, and a representative will assist you with the cancellation process.

We recommend canceling as early as possible to avoid charges and ensure a smooth process. For more details, refer to our terms and conditions on LuxBerri.com or reach out to our customer service team.

No, long-distance trips cannot be reserved using hourly booking. Hourly booking is designed for local travel within a specific area or city, offering flexibility for multiple stops or waiting time.

For long-distance rides, it’s recommended to book a point-to-point transfer. This ensures a fixed price for the entire journey and guarantees a smooth, direct ride to your destination without the limitations of an hourly arrangement.

If you’re unsure which option is best for your needs, feel free to contact us. Our team is happy to assist in selecting the most suitable service for your journey.

LuxBerri offers flexible payment methods to suit your convenience. Here are the options:

  • Online Payment via Stripe:
  • Securely pay for your booking online using our Stripe platform. This option allows for easy and hassle-free transactions at the time of reservation.
  • Card Payment with the Driver:
  • Pay directly to your driver using your credit or debit card. This ensures a seamless and cashless transaction upon completion of your ride.
  • Cash Payment to the Driver:
  • For those who prefer traditional payment methods, you can pay the fare in cash directly to your driver at the end of your journey.

All payment methods are secure, straightforward, and designed to accommodate your preferences. If you have any questions about payment options, feel free to contact us for assistance.

How to Get from Gare du Nord Station to Disneyland Paris?



Reach Disneyland Paris quickly from Gare du Nord Station with our premium transfer service:

• Direct Transportation: Avoid public transport with a private car that takes you directly to Disneyland.

• Spacious Vehicles: Our fleet accommodates individuals, families, and groups.

• Flexible Schedules: Enjoy a tailored ride at your convenience.


Book your transfer today and travel in style with LuxBerri.

Book your Gare du Nord to Disneyland Paris private transfer today with LuxBerri and start your Disney adventure with a premium travel experience!