At LUX BERRI, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you utilize our chauffeur services. By using our services, you accept the practices described in this policy.
1. Information We Collect
We collect various types of information to provide you with our chauffeur services effectively:
- Personal Information: Includes your name, email address, phone number, and billing information when you make a booking or contact us.
- Travel Information: Details about your travel plans, such as pick-up and drop-off locations, dates, times, and any special requests.
- Payment Information: Credit card details if you make a reservation through our website.
- Usage Data: Data such as IP address, browser type, and operating system to help us improve our website and user experience.
2. How We Use Your Information
LUX BERRI uses your information for various purposes:
- Service Provision: To manage your bookings, process payments, and communicate regarding reservations.
- Customer Support: To respond to inquiries and resolve any issues.
- Marketing Communications: With your consent, we may send promotional materials and updates. You can opt out at any time.
- Website Improvement: To analyze data and improve our website's functionality, content, and security.
- Legal Compliance: To comply with laws and protect rights and safety.
3. Sharing Your Information
We do not sell or trade your personal information. Information is only shared as follows:
- Service Providers: Third-party providers assist us in operating our business. They are obligated to protect your information.
- Legal Requirements: Information may be disclosed if required by law or to protect rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Data Security
We implement various security measures to protect your information:
- Encryption: We use SSL technology to encrypt sensitive information.
- Access Controls: Access is limited to authorized employees and providers.
- Regular Security Assessments: Data security practices are regularly reviewed.
5. Your Rights
As a user of our services, you have certain rights regarding your personal information:
- Access and Correction: You may request access to or correction of your personal information.
- Data Deletion: Request deletion of your information, subject to legal obligations.
- Opt-Out: Unsubscribe from promotional communications anytime.
6. Cookies and Tracking Technologies
We use cookies to enhance your website experience. Cookies help us analyze usage, remember preferences, and improve functionality. You can manage cookie preferences in your browser settings, though disabling cookies may limit features.
7. Third-Party Websites
Our website may contain links to third-party sites. This Privacy Policy does not apply to those websites, and we recommend reviewing their privacy policies. We are not responsible for the content or practices of these sites.
8. Changes to This Privacy Policy
We may update our Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Please review this policy regularly to stay informed.
9. Contact Us
We value your feedback and are committed to addressing any concerns about your privacy and personal information handling.
Conclusion
At LUX BERRI, we prioritize your privacy and are dedicated to securing your information. By using our services, you agree to the collection and use of information as outlined in this Privacy Policy. We appreciate your trust and are committed to providing a safe and enjoyable experience.
